BENGALURU, June 4 - U.S. telecom operator T-Mobile has inaugurated a global capability center (GCC) in Hyderabad, with plans to recruit almost 1,000 people by 2027, according to a statement issued by the Indian state government. The facility represents the company's next step in building a local engineering and services footprint in India.
The state IT ministry said T-Mobile has leased 250,000 square feet of office space in Hyderabad, the capital of Telangana, to house the new centre. The leased space will be used to bring together teams supporting a range of technical and product functions for the parent organisation.
Scope of work and capabilities
The company said employees at the GCC will develop advanced capabilities across several disciplines, including software engineering, DevOps, product development, data analytics and cybersecurity, among other functions. These roles signal an ambition to move beyond basic outsourcing tasks toward higher-value technical and product work.
Location and talent considerations
Chandra Gupta, vice president of information technology at the tech centre, said the city brings a combination of technology talent, innovation capabilities and an established ecosystem that informed the location choice. Hyderabad, alongside Bengaluru, has become a dominant destination for new global capability centres in India.
A report from May by Nasscom-Zinnov cited in the state statement noted that roughly two-thirds of new GCCs in India choose either Bengaluru or Hyderabad, underscoring the regional concentration of global technology operations.
Broader context and implications
The move reflects the broader evolution of multinational GCCs in India from primarily low-cost outsourcing hubs toward local offices that support parent companies across core technical and product domains. T-Mobile's plan to staff nearly 1,000 people by 2027 aligns with that shift, placing emphasis on building in-house capabilities rather than solely on cost arbitrage.
Note on reporting - All details in this report are drawn from the statement provided by the Indian state government and the materials cited within it.