Stock Markets February 23, 2026

Dystopian AI Scenario Pressures Tech and Consumer Platform Stocks

Hypothetical Citirini Research analysis sparks market sell-off in software, delivery and payments names

By Ajmal Hussain DASH UBER CRM MDB NOW
Dystopian AI Scenario Pressures Tech and Consumer Platform Stocks
DASH UBER CRM MDB NOW

Shares of DoorDash, major software companies and payment processors fell after circulation of a Citirini Research scenario analysis that explores a hypothetical, fast-moving AI-led disruption. The report, framed as a scenario rather than a prediction, imagines agentic AI driving rapid replication of mid-market SaaS, erosion of app loyalty for consumer platforms, and widescale white-collar displacement with cascading effects across private credit and mortgage underwriting assumptions.

Key Points

  • Citirini Research circulated a hypothetical June 2028 scenario exploring rapid AI-driven disruption, labeled as a scenario rather than a prediction.
  • Market reaction: DoorDash fell 7%, Uber 3%, Salesforce 4%, MongoDB 6%, ServiceNow 4%, while Visa and Mastercard dropped more than 2% and IGV declined 3.6%.
  • The scenario models agentic coding tools enabling rapid replication of mid-market SaaS, potential erosion of subscription pricing and renewal rates, and AI agents disrupting consumer platform loyalty.

U.S. equities in several technology and consumer platform stocks tumbled Monday after investors digested a scenario analysis from Citirini Research that envisions a severe economic disruption driven by rapidly advancing AI. DoorDash led the declines, sliding 7%, while Uber fell 3%, Salesforce dropped 4%, MongoDB retreated 6% and ServiceNow eased 4%. Payment processors Visa and Mastercard each declined by more than 2% as the report circulated.

The iShares Expanded Tech-Software Sector ETF (IGV) was also affected, shedding 3.6% amid broader concerns over how accelerated AI adoption could compress revenues and alter business models across software and consumer-facing platforms.


The Citirini Research piece is explicitly presented as a hypothetical scenario viewed from June 2028 rather than a forecast. It outlines a chain of events that begins in late 2025, when so-called agentic coding tools would allow developers to reproduce mid-market software-as-a-service products in a matter of weeks. That dynamic, the analysis suggests, would place intense downward pressure on enterprise software pricing and renewal rates.

Within the scenario, ServiceNow is used as an illustrative example. The report projects ServiceNow would report 14% net new annual contract value growth in the third quarter of 2026, down from 23%, and notes a hypothetical 15% reduction in the companys workforce. The narrative frames these changes as part of a hypothetical restructuring of SaaS economics driven by rapid automation of development tasks and product replication.

The analysis also extends beyond the enterprise software market to consumer platforms and friction-based business models. It posits that AI agents could continuously optimize purchases, travel bookings and insurance renewals on behalf of users, undermining habitual app loyalty. DoorDash is highlighted as an example of a consumer-facing platform that could be particularly exposed if AI agents routinely comparison-shop across multiple services for every transaction.

Citirini Research models broader macroeconomic consequences within the scenario. It projects a hypothetical unemployment rate of 10.2% by June 2028, with white-collar job losses concentrated among workers whose spending disproportionately supports parts of the economy. The report describes potential knock-on effects through private credit markets, especially private equity-backed software deals, and raises questions about the assumptions embedded in mortgage underwriting if borrower income expectations shift in a structural way.

Citirini Research emphasizes that the exercise is intended to explore a left-tail risk scenario as AI reshapes economic activity, not to predict a specific outcome. Nevertheless, the market reaction on Monday reflected investor sensitivity to the possibility that rapid AI advances could alter pricing power and renewal dynamics across software, reduce transaction loyalty on consumer platforms, and create stress points in credit markets.


For investors and analysts, the scenario highlights several tension points for business models: the endurance of subscription-based pricing when product replication becomes easier; the resilience of platform-driven consumer habits when agents can automate comparisons; and the vulnerability of leveraged software deals to revenue shocks. The report does not assert these outcomes will occur but serves as an exploration of what a fast-moving AI disruption might look like if the hypothesized sequence of events were to materialize.

Risks

  • Erosion of enterprise software pricing and renewal rates, which would impact the software sector and companies reliant on subscription revenues.
  • Loss of habitual app loyalty in consumer platforms, posing revenue risks for delivery and friction-based service models.
  • Potential stress in private credit markets and mortgage underwriting assumptions if white-collar displacement materially changes borrower income expectations.

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