Stock Markets April 23, 2026 01:38 PM

Software Stocks Tumble After ServiceNow, IBM Results Spark Sectorwide Drop

Earnings from ServiceNow and IBM catalyze steep declines across cloud and enterprise software names amid AI-driven disruption concerns

By Hana Yamamoto
Software Stocks Tumble After ServiceNow, IBM Results Spark Sectorwide Drop

Shares of major software companies plunged on Thursday following earnings from ServiceNow and IBM that raised fresh questions about the resilience of subscription-based cloud models in the face of AI tooling. ServiceNow plunged 18% after signaling a geopolitical headwind to subscription revenue, while IBM slid 9.25% despite beating estimates but holding guidance steady. The weakness rippled through the software sector, with multiple large-cap names posting double-digit declines and the sector ETF falling roughly 5% on the day.

Key Points

  • ServiceNow stock plunged 18% after reporting results that slightly beat estimates but cited the U.S.-Iran war as a headwind to quarterly subscription revenue.
  • IBM beat earnings and revenue expectations but shares fell 9.25% after management kept guidance unchanged.
  • The selloff affected the wider software sector, with Salesforce, HubSpot, Adobe, Intuit, Oracle, and Workday all posting notable declines; the iShares Expanded Tech-Software ETF fell about 5% on the day and is down roughly 18% year to date.

Software equities suffered broad losses on Thursday after quarterly reports from two industry bellwethers failed to reassure investors about near-term growth dynamics in the sector. ServiceNow shares fell 18%, moving toward what would be the largest single-day decline in the company's trading history. The company narrowly surpassed Wall Street revenue and earnings forecasts but warned that the U.S.-Iran war had acted as a headwind to quarterly subscription revenue.

IBM, which reported results that beat both earnings and revenue expectations, saw its stock decline 9.25% after management left guidance unchanged. The decision to maintain prior outlooks contributed to investor concern about momentum across established enterprise software vendors.

The selloff extended beyond those two names and into a range of widely held software and cloud stocks. Salesforce fell 9.4%, HubSpot dropped 9.3%, Adobe lost 7.4%, Intuit slid 7.6%, and Oracle declined about 6%. Workday's shares were down 9% on the session. The iShares Expanded Tech-Software ETF, which tracks a basket of software-related equities, fell about 5% on Thursday and is down roughly 18% year to date.

Market participants cited growing anxiety that artificial intelligence tools developed by firms such as Anthropic and OpenAI could erode the traditional cloud subscription model that has underpinned revenue predictability for many software companies. Those concerns have weighed on valuation support for legacy cloud providers and enterprise software firms.

Looking ahead, the earnings calendar features results from a set of major technology companies next week. Alphabet, Amazon, Meta, and Microsoft are scheduled to report on Wednesday, with Apple set to announce results on Thursday. Investors will be watching those reports closely for additional signals on demand, pricing dynamics, and management guidance.


Sector context

The moves on Thursday highlight the sensitivity of software valuations to both macro and company-specific developments, including geopolitically driven demand disruptions and cautious guidance from large incumbents. The market reaction illustrated how quickly investor sentiment can pivot when core assumptions about subscription durability and pricing power come into doubt.

Risks

  • Geopolitical disruption - ServiceNow cited the U.S.-Iran war as a direct headwind to subscription revenue, indicating that geopolitical events can materially affect demand in the software sector.
  • AI-driven displacement - Investor concern that AI tools from firms like Anthropic and OpenAI could displace established cloud subscription models poses execution and revenue risks for incumbent software vendors.
  • Guidance uncertainty - IBM's decision to maintain prior guidance despite beating estimates underscores the risk that unchanged or cautious guidance can trigger sharp negative market reactions for large-cap technology firms.

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